Privacy Policy

1. Information We Collect

Personal Information

• Account Information: When you create an account, we collect personal information such as your name and email address.
• Payment Information: We collect payment details for billing purposes when you subscribe. This data is processed securely by a third-party payment processor and is never stored on our servers.
• Usage Data: We automatically collect information about your interactions with our platform, including IP address, browser type, pages visited, timestamps, and device information. This helps us analyse trends and improve user experience.

Non-Personal Information

We may collect non-identifiable information such as demographic data, general location (city or country), and information related to your activities on our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To operate and deliver the Services you have requested, including account management, billing, and customer support.
• Personalisation: To tailor our Services and content based on your preferences and usage behaviour.
• Communication: To send account-related updates and information you have agreed to receive. You may opt out of marketing communications at any time.
• Security: To protect the integrity of our platform, including detecting and preventing fraud or unauthorised access.
• Legal Obligations: To comply with applicable laws and regulations, including requests from law enforcement or regulatory bodies.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information under the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in operating our platform (e.g., payment processors, hosting services). These parties are bound by confidentiality agreements and are only permitted to use your information to perform services on our behalf.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. You will be notified of any such change.

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. After that period, we will securely delete or anonymise your personal information.

5. GDPR Compliance (For Users in the EEA)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

• Contractual Necessity to provide and operate our Services
• Legitimate Interests to improve our platform, prevent fraud, and ensure security
• Legal Obligation to comply with financial and regulatory requirements
• Consent for marketing communications (you may withdraw consent at any time)

Your GDPR Rights

• Right to Access a copy of the personal data we hold about you
• Right to Rectification of inaccurate or incomplete data
• Right to Erasure (Right to be Forgotten) subject to legal obligations
• Right to Restrict Processing under certain circumstances
• Right to Object to processing for marketing or profiling purposes
• Right to Data Portability in a structured, machine-readable format
• Right to Lodge a Complaint with your local Data Protection Authority (DPA)

6. Security of Your Information

We use commercially reasonable technical and organisational measures to protect your personal information. Payment information is processed by a third-party payment processor that adheres to strict security standards including encryption and PCI compliance. While no method of electronic storage is 100% secure, we strive to use robust security technologies to protect your information.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. International Data Transfers

Your personal information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to such jurisdictions, subject to the provisions of this Privacy Policy.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, contact us at: support@growthkickstarter.com